Monday 21 August 2017

FAQ’s

WHO IS PRIME BULLION

Prime Bullion is an independent, Auckland based importer of Precious Metals .

WHAT DOES THE GOLD AND SILVER SPOT PRICE MEAN? AND WHY DO I PAY OVER THAT PRICE?

The spot price is the cash price of a commodity like gold or silver. It relates to large bars of metal stored in certified warehouses where usually just the receipt of ownership changes hands not the physical metal. The manufacturing and minting costs for smaller bars, ingots and coins as well as supplier mark ups, import and insurance costs are added to the spot price. This is why you pay more than the spot price to purchase these products.

DO YOU HAVE A PHYSICAL ADDRESS?

Yes, we store all our bullion at a secure vault in Auckland City where we can arrange a pick up time that suits you. Also we have bullion on display at:

Sanders of Remuera
385 Remuera Road
Remuera, Auckland 1050
Phone (09) 520 3630

WHY CHOOSE PRIME BULLION OVER OTHER BULLION DEALERS

At Prime Bullion we stock all of gold and silver products we market at a competitive price. When we say IN STOCK NOW we mean this product is in our vault now and if you pay us today you can take possession today.
Other dealers might have your best interests in mind but if you have to wait sometimes up to 3 weeks to receive what you have already paid for anything can happen. If it does go bad you are the one who loses everything. Do you really want to take that risk? BUY TODAY TAKE IT HOME TODAY.

HOW DO I BUY?

There are 4 different ways to purchase bullion from us:

  1. Call us on 0800190381 to place an order
  2. Email us on adrian@primebullion.co.nz
  3. Go through our check out system online through our website
  4. Purchase our products through Trade Me (with this option trade me fees are added to the trade me auction price)

A quote will be sent to you showing your order and the balance due. Your shipping options and our bank details are also provided at this stage.

HOW AND WHEN DO I PAY?

To lock in the price payment needs to be cleared into our account immediately. Payment can be made by Internet banking or cash . Sometimes it is easier to discuss options over the phone, so just call us if you have any questions.

HOW DO I KNOW WHAT I AM BUYING IS GENUINE?

All of the minted products we sell are produced by Internationally recognised Mints. These mints are backed by their respective governments and in some cases come with certificates of authenticity. We can also send you information on the tests we do to confirm each product is genuine.

DO YOU BUY BACK BULLION?

On occasion we do buy back bullion from our customers that have purchased from us. Give us a call and we can discuss our terms and go through what items you are wanting to sell.

I HAVE 101 MORE QUESTIONS TO ASK. CAN I RING YOU JUST TO FIND OUT MORE?

We understand that for some people buying gold and silver can be a confusing venture. We are happy to answer any questions you may have and if we don’t know the answer we can send you in the right direction.